Terms and Conditions
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Corporate, Group & Special Orders
- Viewing Orders
- Payment Methods
Shipping & Delivery
- All items are shipped out for delivery just before the holiday. We want your items to be as fresh as possible! We guarantee arrival in perfect condition to the addresses given on your orders. Expedited shipping is available for orders close to the holiday, please check ground transit times to make sure your package will reach its destination in time!
Privacy & Security
- Without the information you provide us, we would be unable to provide you with our products and services.
You may find links to other websites from www.mykoshergifts.com. If so, we are not responsible for the privacy policies of those linked sites and these links are in no way an endorsement of those websites, or the products, or services they contain.
If you email, or phone www.mykoshergifts.com and offer us your email address, your email will be used to respond to your questions, or feedback. We may also use your email address to send you future information about our products or services. We will not share, or sell your email address to a third party. You may opt-out of email communication with us at anytime by emailing us or calling 1-718-628-2812
Returns & Replacements
- Our goal is your satisfaction! www.mykoshergifts.com will, within reason and ability, resolve customer satisfaction issues as quickly as possible. Our customer service phone number is 1-718-628-2812
Issues must be reported via email or phone within 48 hours of receipt of goods.
Claims for orders returned because of incorrect recipient shipping information submitted by the customer will not be honored. It is a customer’s responsibility to provide www.mykoshergifts.com with correct shipping information.
If an item arrives broken, we will replace it to the best of our ability. As some items sell-out, we may make substitutions.
While we do our best to make sure you and your friends/family receive order(s) in a timely manner, we rely on UPS & USPS for professional delivery service. Although rare, UPS & USPS does occasionally have delivery issues. If UPS & USPS attempts delivery and fails, www.mykoshergifts.com will not be held responsible.
mykoshergifts.com may substitute food items of equal or better value depending upon availability.
Corporate, Group & Special Orders
- Corporate accounts are our specialty! Our distinctive products make unique and thoughtful gifts for your clients or supporters. Volume discounts available.
- Order information is emailed to you within one hour upon placing your order. If you registered for an account, all prior orders are visible in your account home screen.
- We welcome VISA, MasterCard, Discover and American Express. Please call our customer service line at 1-718-628-2812 if you need a bulk purchase or if you have any questions. Our fax number is 715-628-2813.